Legal

Terms of Use

Welcome to BIDHAAR (“we”, “us”, or “our”). These Terms of Use (“Terms”) govern your access to and use of the BIDHAAR e-commerce platform (“Platform”).

By accessing or using the Platform, you agree to be bound by these Terms. If you disagree with any part of these Terms, you may not access or use the Platform.

Eligibility

You must be at least 18 years old and have the legal capacity to enter into binding contracts to use the Platform.
You may not use the Platform for any illegal or unauthorized purpose.

User Accounts

You may create an account on the Platform (“Account”). You are responsible for maintaining the confidentiality of your account information, including your login credentials, and for all activity that occurs under your account.
You agree to keep your account information accurate and updated.

User Content

You may submit reviews, comments, and other content (“User Content”) to the Platform.
You retain all ownership rights to your User Content, but you grant BIDHAAR a non-exclusive, royalty-free license to use, reproduce, modify, publish, and translate your User Content on the Platform and for marketing purposes.
You are solely responsible for your User Content and represent that you have the necessary rights to grant the license set forth above.
Your User Content must not be illegal, obscene, defamatory, threatening, or violate any third-party rights.

Prohibited Activities

You may not use the Platform for any purpose that is illegal or unauthorized.
You may not violate any applicable laws or regulations.
You may not infringe on the intellectual property rights of BIDHAAR or any third party.
You may not interfere with the security of the Platform or attempt to gain unauthorized access to it.
You may not use the Platform to collect or store personal data about other users without their consent.
You may not impersonate any person or entity.

Intellectual Property

The Platform and all content on it, including but not limited to text, graphics, logos, images, and software, are the property of BIDHAAR or its licensors and are protected by copyright, trademark, and other intellectual property laws.
You may not use any content on the Platform without the express written consent of BIDHAAR.

Disclaimers

The Platform is provided “as is” and without warranties of any kind, express or implied.
BIDHAAR disclaims all warranties, including, but not limited to, warranties of merchantability, fitness for a particular purpose, and non-infringement.
BIDHAAR does not warrant that the Platform will be uninterrupted, error-free, or virus-free.
BIDHAAR does not warrant that the information on the Platform is accurate or complete.

Limitation of Liability

BIDHAAR will not be liable for any damages arising out of your use of the Platform, including, but not limited to, direct, indirect, incidental, consequential, or punitive damages.

Termination

BIDHAAR may terminate your access to the Platform at any time, for any reason, with or without notice.

Governing Law & Dispute Resolution

These Terms will be governed by and construed in accordance with the laws of [Country where BIDHAAR is registered].
Any dispute arising out of or relating to these Terms will be subject to the exclusive jurisdiction of the courts located in [City, Country where BIDHAAR is registered].

Changes to the Terms

BIDHAAR may revise these Terms at any time by posting the revised Terms on the Platform.
You are expected to check this page periodically for any changes.
Your continued use of the Platform after the revised Terms are posted will mean you accept and agree to the changes.

Entire Agreement

These Terms constitute the entire agreement between you and BIDHAAR regarding your use of the Platform.

If you have any questions regarding these Terms, please contact us at [BIDHAAR email address].

Customer Privacy Policy

This Privacy Policy describes how BIDHAAR (“we”, “us”, or “our”) collects, uses, and discloses information about customers (“you” or “your”) who use our e-commerce platform.

Information We Collect:

Account Information: When you create an account on BIDHAAR, we collect certain information about you, such as your name, email address, shipping address, and billing address.
Order Information: We collect data related to your purchases on BIDHAAR, such as order details, product selections, shipping information, and payment details (excluding full credit card numbers).
Browsing Information: We may collect information about your browsing activity on our platform, such as the products you view and the searches you perform. This helps us personalize your experience and recommend products you might be interested in.
Communication Information: We may collect information when you communicate with us, such as emails, inquiries, reviews, or feedback.

How We Use Your Information:

We use your information to:
- Create and manage your BIDHAAR account.
- Process your orders and deliver your purchases.
- Send you important information about your orders, including order confirmations, shipping updates, and customer service communications.
- Personalize your experience on the BIDHAAR platform by recommending products you might be interested in.
- Improve the BIDHAAR platform by analyzing browsing and purchase data.
- Send you marketing communications (with your consent) about new products, promotions, and other BIDHAAR news.
- Comply with legal and regulatory requirements.

Information Sharing:

We may share your information with third-party service providers who help us operate the BIDHAAR platform, such as payment processors, shipping companies, data analytics providers, and marketing service providers (if you have opted in to receive marketing communications).
We will only share your information with these providers to the extent necessary to perform their services.
We will not share your information with third-party marketers without your consent.
We may disclose your information if required by law or to protect the rights and safety of BIDHAAR, our users, or the public.

Data Security:

We take reasonable steps to protect your information from unauthorized access, disclosure, alteration, or destruction.
However, no internet transmission or electronic storage is completely secure.

Your Choices:

You can access and update your account information at any time.
You can opt out of receiving marketing communications from us by following the unsubscribe instructions in those communications.
You can control your cookie preferences through your web browser settings.

Data Retention:

We will retain your information for as long as your account is active, or as needed to fulfill the purposes described in this Privacy Policy.
We may also retain some information for legal or compliance purposes, even after you close your account.

Children’s Privacy:

BIDHAAR does not knowingly collect information from children under the age of 13. If you are a parent or guardian and you believe your child has provided us with information, please contact us. We will delete any such information upon verification.

Changes to this Privacy Policy:

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our platform.

If you have any questions about this Privacy Policy, please contact us at [BIDHAAR email address].

Cookie Policy

This Cookie Policy explains how BIDHAAR (“we”, “us”, or “our”) uses cookies and similar technologies on our website (“Website”) and the choices you have associated with such use.

What are Cookies?

Cookies are small data files that are stored on your device (computer, phone, tablet) when you visit a website. Cookies typically include an identifier, the name of the website, and some additional information. Cookies are used to store your preferences and settings on a website, so you don’t have to keep entering them whenever you visit back or browse from page to page.

What Types of Cookies Do We Use?

Essential Cookies: These cookies are strictly necessary for the operation of our Website. They enable you to navigate the Website and use its essential features, such as accessing secure areas and remembering your shopping cart items. The Website cannot function properly without these cookies.
Performance Cookies: These cookies collect information about how you use our Website, such as which pages you visit and how much time you spend on each page. This information is used to improve the performance of our Website and user experience.
Functionality Cookies: These cookies allow the Website to remember your choices and preferences (such as your preferred language or region) and provide you with a more personalized experience.
Targeting or Advertising Cookies: These cookies may be placed on your device by us or our advertising partners. They are used to build a profile of your interests and show you relevant advertisements on other websites.

How to Manage Cookies:

You can control or restrict the use of cookies in your web browser settings. Here are links to instructions for popular browsers:

Google Chrome: https://support.google.com/chrome/answer/95647?hl=en&co=GENIE.Platform%3DDesktop
Mozilla Firefox: [invalid URL removed]
Apple Safari: https://support.apple.com/en-gb/HT201265
Microsoft Edge: [invalid URL removed]

Please be aware that disabling certain cookies may affect the functionality of our Website and your overall browsing experience.

Your Consent:

By continuing to use our Website, you consent to our use of cookies as outlined in this policy.

Changes to this Cookie Policy:

We may update this Cookie Policy from time to time. We will notify you of any changes by posting the new Cookie Policy on our Website.

If you have any questions about this Cookie Policy, please contact us at [BIDHAAR email address].

Vendor Privacy Policy

This Privacy Policy describes how BIDHAAR (“we”, “us”, or “our”) collects, uses, and discloses information about vendors (“you” or “your”) who use our e-commerce platform.

Information We Collect:

Registration Information: When you register as a vendor on BIDHAAR, we collect certain information about you, such as your name, business name, contact information, and tax identification number.
Product Information: You provide information about the products you sell on BIDHAAR, including descriptions, images, materials, and pricing.
Transaction Information: We collect data related to your sales on BIDHAAR, such as order details, shipping information, and payment details (excluding full credit card numbers).
Communication Information: We may collect information when you communicate with us, such as emails, inquiries, or feedback.

How We Use Your Information:

We use your information to:
- Process your vendor application and manage your account.
- Facilitate product listing, sales, and order fulfillment.
- Send you important information about BIDHAAR, including platform updates, policy changes, and marketing communications (with your consent).
- Analyze sales data and improve the BIDHAAR platform.
- Comply with legal and regulatory requirements.

Information Sharing:

We may share your information with third-party service providers who help us operate the BIDHAAR platform, such as payment processors, shipping companies, and data analytics providers.
We will only share your information with these providers to the extent necessary to perform their services.
We will not share your information with third-party marketers without your consent.
We may disclose your information if required by law or to protect the rights and safety of BIDHAAR, our users, or the public.

Data Security:

We take reasonable steps to protect your information from unauthorized access, disclosure, alteration, or destruction.
However, no internet transmission or electronic storage is completely secure.

Your Choices:

You can access and update your vendor account information at any time.
You can opt out of receiving marketing communications from us by following the unsubscribe instructions in those communications.

Data Retention:

We will retain your information for as long as your vendor account is active or as needed to fulfill the purposes described in this Privacy Policy.
We may also retain some information for legal or compliance purposes, even after you close your account.

Changes to this Privacy Policy:

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our platform.

If you have any questions about this Privacy Policy, please contact us at [BIDHAAR email address].

Delivery Information for BIDHAAR Orders

At BIDHAAR, we understand that getting your unique African treasures quickly and securely is important. Here’s what you need to know about deliveries:

Delivery Times: Shipping times will vary depending on the seller’s location, your delivery address, and the chosen shipping method. Estimated delivery times will be displayed at checkout for each order.

Shipping Costs: Shipping costs are determined by the seller based on the product’s weight, size, and your delivery destination. You’ll see the exact shipping cost before finalizing your purchase.

Tracking Your Order: Once your order ships, the seller will provide you with tracking information so you can follow its journey to your doorstep.

BIDHAAR works with a variety of trusted shipping carriers to ensure efficient and reliable delivery. Specific options will be presented by the seller at checkout.

International Shipping: Many of our vendors offer international shipping options. However, any customs duties or import taxes are the responsibility of the customer. Please check with your local customs office for any applicable fees.

Returns & Exchanges:

At BIDHAAR, we want you to be completely satisfied with your purchase. However, return and exchange policies are set by individual vendors. Please review the specific return policy for each product before making a purchase. This information will be clearly communicated on the product page and during checkout.

Here are some general guidelines to keep in mind:

Contact the seller directly to initiate a return or exchange. BIDHAAR customer service can help facilitate communication if needed.
Returns are typically accepted within a specific timeframe (usually 14-30 days) after receiving your order.
Items must be returned in unused and original condition with any tags attached.
Original shipping fees are usually non-refundable, and return shipping costs may be the responsibility of the customer.

For any questions or concerns regarding deliveries or returns, please don’t hesitate to contact BIDHAAR customer service or refer to the seller’s return policy provided with your order.